Enhancing the Digital Customer Experience

  Providing an exceptional customer experience is important for eCommerce merchants. In fact, research firm Gartner estimates that in 2016, “89% of companies expect to compete mostly on the basis of customer experience“. To gain more insight into this topic, Riskified sat down with eCommerce expert Heather Nigro to discuss how retailers can optimize the digital […]

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Fraud in eCommerce — Taking Fashion Risks in the Expanding Global Market

If you have worked on the retailer side of eCommerce you will be all too familiar with the distinct dread that accompanies a chargeback. It can feel especially dubious when you are certain that you are putting your best efforts forward in the fight against fraud. All too often, though, we see companies who have […]

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